Frequently asked questions
No fees, we deliver for free with a minimum order of four cases!
Our delivery window is Wednesday to Friday. Our order cut-off time to receive your order is Monday at 11:59 pm EST. If you submit an order before that time, you can expect your order to be delivered that week,between Wednesday and Friday. Any order placed that missed the cut-off time will be delivered the week following.
We only accept orders with a minimum order of 4 cases.
We accept VISA, Mastercard, American Express, Discover, Diner's Club, Interac and express checkouts with Shop Pay, Apple Pay and Google Pay.
Please ensure that you inspect your order upon receipt with our driver. They will let us know right away if something went wrong. If you find an issue after they’ve left, please contact us. A photo will be asked as proof of any damages or defects.
We do not accept returns.
We only process refunds for undelivered or damaged items. If that happens, please contact us so we can find the best solution with you. Once a refund is approved, we will refund the amount on your original method of payment. Please note that sometimes it takes a few days for the transaction to reach your bank.
Please navigate to the login page by clicking on the link below the account icon in the top right section of the navigation menu. Click on "Forgot your password?" and add the email address linked to your account.